Frequently Asked Questions
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1. What is QSSI's Value-Added Service?
2. What is ISO 9001:2000?
3. International standardization, why do it?
4. What are the benefits of ISO registration?
5. What is QSSI's approach to the QMS?
6. Why choose QSSI? |
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1. What is QSSI's Value-Added Service? |
- QSSI monitors client’s perception of how well their consultant provided value-added service over and above expectations
- QSSI Philosophy
-The Quality Management System must have a positive impact on a company’s profitability.
-Minimize cost / expenses
-Value-added through ongoing internal audits
-Help clients solve problems and meet performance objectives
-Multiple industry expertise
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2. What is ISO 9001:2000? |
- ISO stands for “International Standardization Organization”
- ISO 9001:2000 is a set of International standards established for managing, controlling and improving product and service quality.
- ISO 9000:
- Is an internationally recognized symbol of quality.
- Sweeping the world and thousands of companies have adopted it.
- A process Standard, provides exceptional quality and improvements.
- It standardizes delivered product and/or service.
- Ensure products and services meet Requirements.
- Assures customers that their needs and expectations will be met.
- Most important & widely recognized standard in existence.
- Has Global Reputation and acceptance.
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| 3. International standardization, why do it? |
- Required by customer (AS 9100, TL 9000, ISO 14001, TS 16949)
- Government endorsement –Grant Funds
- Sales & Marketing advantage (Competitive advantage)
- Some industries only buy from certified companies
- Increase Sales and Improves Value and profits
- Improves company performance through
- Consistency in process – reduced rejects, rework and returns
- Continual process improvement – consistent operations
- Customer Focus & Satisfaction – better service at lower cost
- Lower Operating Costs (Improves efficiency by reducing “errors” and “scrap”)
- Quality Management System measures how you’re performing
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4. What are the benefits of ISO registration? |
- Controls and assures quality
- Reduces waste, saves money and contain cost
- Customers expect it and competitors use it
- Improves products, service and customer satisfaction
Increase market share, access to new contracts
- Increases employee awareness and job satisfaction
- Facilitate International Trade and recognition, single set of Norm
- Helps companiesoperate with increased consistency - all work operations are repeatable.
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Registration means -
“a trust based on your company's ability to deliver consistent quality and innovation”. |
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| 5. What is QSSI's approach to the QMS? |
- QSSI Follows a 3 Project Phase Concept
- DOCUMENTATION - QSSI develops
- IMPLEMENTATION - QSSI Trains
- AUDITING - QSSI Audits
- REGISTRATION - Registrar (choice)
- QSSI delivers a detailed Project schedule
- QSSI establishes Project Controls /alignment
- QSSI charges no money upfront
- Project duration is typically 3 to 4 months
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| 6. Why choose QSSI ? |
- Global Reputation, Integrity and Acceptance
- Unparalleled Expertise & Experience in your Industry
- Customer Focus, Loyalty and Satisfaction
- Low-Cost and Value-Added Consultation Service
- QSSI charges no Upfront Fees
- Guaranteed Success for Certification
- Commitment to Quality at the highest level
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